Nationwide. Technical. Dispatching.

How We Became 'Trick Dog Technology'

We knew we were going to re-brand and we spent months trying to figure out a new name. We considered several Latin names but nothing fit with our culture. Courtney who runs our delivery department has a service dog named Harbor who comes into the office every day, Harbor is our office dog. Taylor has a “Trick Dog” toy on her desk that was on her father’s desk for a number of years. One day our Marketing Director, Rich was in Taylor’s office and said, “What about Trick Dog Technology? We can be your best friend in IT.” From there, it stuck.

Trick Dog Technology, we are your best friend in I.T.! We will jump through hoops for you! Loyalty and Trust are very important to us!”

The Trick Dog Technology Difference

We handle all of our partners and their clients with care.

All of our professional services are performed with urgency & ownership. Our clients success is our success.

We staff a reliable, trustworthy, delivery team that is both friendly and positive.

The Value To Our Partners

Top of the line project management, done right, without the expense of a full-time employee. We are an extension of your team.

Our partners capture new revenue and become 'all-inclusive' in their service by adding our team to their back office.

Saying you have the resources to achieve a one-stop-shop will help you beat out the competition when bidding for jobs.

Our Core Values

Professional and Respectful
Urgency and Ownership
Friendly and Positive
Honest and Ethical

What We Do

Onsite Installation

Onsite Break Fix

Remote Desk Support

Engineering

Staff Augmentation

Our Leadership Team

Luke Ford | CEO and Founder

Luke is the founder and CEO of My Computer Works Corp (MCW) the parent company of Trick Dog Technology. Luke accepted his first job out of the University of Arizona in 1990 with IBM’s Phoenix branch as a sales executive. In 1997, after graduating from The American Graduate School of International Management, Thunderbird, where he received an MBA in International Business, Luke spent time working in both Central Europe and Latin America launching new services for IBM. After 10 years with IBM in various management and sales positions, Luke worked for both EDS and Capgemini Ernst and Young in general management capacities.

As a member of Entrepreneur Organization (EO) Luke is a mentor to several small business owners in Maricopa County helping these companies with strategy, marketing, sales, operations, HR and Finance. His focus is to help companies between $250,000 and $1,000,000 rapidly achieve $1,000,000 in sales and graduate to EO.

In 2017, Luke was asked to be a guest lecturer at the University of Arizona McGuire Center for Entrepreneurship at the Eller College of Management. Luke continues to teach several classes in entrepreneurship each semester at the University of Arizona.

In 2018, Luke was asked to Join the Board of Directors of Insight Investments LLC, a holding company, for four technology focused companies: Insight Financial Services, Red 8, Second Gear and Ampil. Luke specifically serves as a leader on the compensation committee.

Luke spends his free time and weekends spending time with his wife of 28 years, Raegan. They often can be found exercising and hiking the McDowell Mountains and enjoying the many wonderful restaurants in the Valley.

Taylor Scott | Vice President of Sales and Operations

Taylor started with My Computer Works, Trick Dog Technology’s parent company 13 years ago, as a client executive selling technology services direct to consumers and very small business. After being an instrumental part in growing My Computer Works from start-up to $3 million in sales, Taylor launched the My Computer Works on-site support offering.

Taylor was critical in establishing My Computer Works as a premier on-site technical support company nationwide in the consumer space. After which Taylor’s next venture was leading sales in the My Computer works effort in the Private Label commercial services. Taylor spent several years defining the business and growing the revenue. Recently Taylor has taken the helm of Trick Dog Technology, running both sales and delivery.

Taylor recently moved to Scottsdale Arizona where she enjoys many activities, including volleyball and bowling.

JT Driscoll | General Manager Staff Augmentation

JT is the General Manager of Trick Dog Technology’s staff augmentation division. A staffing and recruiting veteran, he accepted his first job after attending USC and graduating from NAU with an IT staffing firm. In the mid 1990’s the dot.com bubble was expanding and the firm experienced very high growth. JT quickly progressed from Recruiter to Account Manager and ultimately managed 3 of the firm’s top producing branches in Phoenix, Portland and Los Angeles. He also ran the Houston branch. He was recognized twice as Employee of the Year.

In 2000, JT founded a new recruiting firm focused on the financial technology industry. For 15 years he built this organization to be the largest that served Fin Tech organizations across North America. While there he was invited to serve on several committees for the Electronic Transaction Association including the Awards & Recognition Committee where he had the privilege of interviewing the most successful executives in the industry. In 2012 JT led the establishment of a new recruiting model that provided project-base technologist to Fortune 500 organizations. This group grew rapidly and was ‘spun off’ into it’s own corporation. In 2016 the technical staffing group was named the 87^th Fastest Growing Company in the United States by Inc 5000. It was also voted to be the #1 Technical placement firm in the State.

In a career that spans more than two decades and 3,000+ successful placements, JT is recognized as one of the most successful recruiters in the country. A consummate entrepreneur, JT currently sits on the Board of the Women’s Enterprise Foundation that supports emerging women-owned businesses by providing scholarships, grants and mentorship that advances the growth of award winners.

JT’s most important role is being a father to his daughter who is an honors high school student and competitive dancer. In his free time you will find him outdoors and in the mountains. Whether it is backpacking a new trail, kayaking a river or exploring the back country JT maintains a strong connection to nature that helps to keep him grounded and energized.

Courtney Maher | Director of Onsite Services

Courtney has been a valued leader in the project management team for My Computer Works for the last nine years. She has built an organization of top-notch managers and delivery experts to facilitate professional, on-time, and on-budget I.T. fulfillment. Courtney began her career at My Computer works more than 10 years ago as the customer coordinator, dispatching and providing resources to hundreds of customers every day.

After which, Courtney was responsible for leading and managing My Computer Works’ consumer on-site business. After seven years Courtney ventured on a global sabbatical including Southeast Asia and Latin America. Returning to My Computer Works fresh and ready to work hard, Courtney implemented Net Promoter Score methodology through every part of My Computer Works, improving the company’s net promoter score by more then 50%! Courtney is focused on taking care of our customers. After proving her customer centric expertise for several years, Courtney moved into a Project Management lead position and soon was promoted to the Director of Onsite Services.

Courtney‘s customer centric approach leaves every partner feeling like they have an extension of their own brand-family with Trick Dog Technology.

In her free time Courtney takes her golden retriever, and Trick Dog’s official office dog, Harbor for fun in the park and long walks.

Partner Testimonials

Project Scope: Data Center Power

Resicom Group and Trick Dog Technology worked closely to complete a power assessment, installation, and network configuration for our end user. The first stage included installing new power outlets, powering CAT5 circuits above the ceiling including RJ45 terminations at both ends of the data cable, and finally mounting a DSG-105 switch above the ceiling. At this point it was necessary to configure and verify the usability of the Meraki MX65W to ensure all proper connections were stable. After completion the end user was provided with test results for the voltage, data, circuit breakers, outlets, switch, AP, and splitters.

Client Response

“The service call went well and I have no complaints. The timelines of the invoice, sign off sheet and photo submittal is key, and your team excelled in that department.”

Project Scope: Telecommunications

CCC Technologies and Trick Dog Technology teamed up to complete a statement of work regarding Avaya IP office, on premise cabling, and miscellaneous office telecommunications. Cabling within the building needed to be checked and ultimately replaced. Once complete, testing of the lines, connectivity to the end points, and finally connection to the network needed to be verified as up and running. With the teamwork between our partners the job was complete in under the allotted hours.

Client Response

“Everything is great! Fast responses, great service- totally awesome. Jennifer is fantastic.”

Project Scope: Enterprise Networking

Trick Dog Technology in a partnership with Aureon executed against a Scope of Work that focused on enterprise networking. In order to complete this statement of work our team had to work with the end user to discuss the current networking infrastructure to plan and stage the new Cisco implementation. The hardware needed to be staged, configured, and tested. Once the switches were racked and stacked, our team was able to verify the configurations and ensure all connected end points were available to use for coworkers.

Client Response

“We were very pleased with everything about this one. Response time by you as well as your tech, technician skillset, and price.” “Thanks Taylor – we will be in touch!!! We are pleased with the dependability, response rate and price of your service”.

Project Scope: Wireless

The Trick Dog Technology team partnered with Dynamic Edge to plan, stage, and execute against a statement of work around Unifi AP’s. Our resources worked with the end user to plan AP location placement and wireless plans. Coverage was needed across the building and in common areas for guest users. After completing the planning stage, we were to install the AP’s based on the mapping and to ensure they were working. After staging was complete, the AP’s and wireless controllers were configured and connected to the network allowing users to connect the same day.

Client Response

“The technicians that MCW sends out are generally very skilled people who solve problems. I very much appreciate that and I’ve had some very pleasant conversations with them as well. They’ve been a good face for us when we can’t be there ourselves.”

A division of My Computer Works, Inc.

Nationwide. Technical. Dispatching.

How We Became 'Trick Dog Technology'

The Trick Dog Technology Difference

We handle all of our partners and their clients with care.

All of our professional services are performed with urgency & ownership. Our clients success is our success.

We staff a reliable, trustworthy, delivery team that is both friendly and positive.

The Value To Our Partners

Top of the line project management, done right, without the expense of a full-time employee. We are an extension of your team.

Our partners capture new revenue and become 'all-inclusive' in their service by adding our team to their back office.

Saying you have the resources to achieve a one-stop-shop will help you beat out the competition when bidding for jobs.

Our Core Values

What We Do

Services

Installation Examples

Services

Services

Subject Matter Experts

Why add Professional Services?

Engineering Expertise

Architecture Areas and Capabilities

Data Center: Design, Configuration, and Deployment

Virtualization and Software Engineering

Microsoft Certified Resources

Multiple architecture area Cisco CCIE and CCNP Engineers

Services

Our Leadership Team

Luke Ford | CEO and Founder

Taylor Scott | Vice President of Sales and Operations

JT Driscoll | General Manager Staff Augmentation

Courtney Maher | Director of Onsite Services

Partner Testimonials

Project Scope: Data Center Power

Client Response

Project Scope: Telecommunications

Client Response

Project Scope: Enterprise Networking

Client Response

Project Scope: Wireless

Client Response

Contact Trick Dog Technology

Trick Dog can advise you about your hardware, software, software licensing and computer networking equipment purchases.

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